Shipping Policy

We strive to deliver products purchased from Emerald Fine Jewelry in the fastest time possible. All the orders are delivered free to the customer's address. As we deal in custom jewellery, any order will take around 2 weeks to make, and then it will be shipped. Products should be delivered within 6-9 business days once manufacturing is completed. The customer is responsible for any duties or taxes collected by the local government. We fully insure each item for the final purchase price, from the time it is in transit until the time it arrives at its destination and the recipient’s signature is required at the time of delivery. Please note that Emerald Fine Jewelry cannot be held accountable for delays on the shipper's part due to severe weather or other unexpected conditions. Please note that we cannot ship to P.O. boxes.

How do I track the status of my order?

You can log in to your account on the website and check the status of your order there. Alternatively, you can contact our customer service centre at support@emeraldfinejewelry.com for the same.

Manufacturing & Shipping

From Our Studio to Your Doorstep

At Emerald Fine Jewelry, we pride ourselves on delivering exceptional craftsmanship with reliable, secure, and timely shipping on every order.

Manufacturing 

All our jewelry is custom-made by skilled artisans in our in-house manufacturing unit.

  • Each order requires maximum 2 weeks to craft.
  • Once your piece is completed, it undergoes a thorough quality check before shipping.

We believe in slow, intentional craftsmanship, ensuring every piece meets the highest standards of beauty and durability.

We offer a rush service if you need your jewelry sooner. Please contact our customer support team for assistance.

Shipping & Delivery

We strive to deliver your jewelry as quickly and safely as possible.
Here’s what you can expect:

  • Free worldwide shipping on all orders
  • Delivery within 7–10 business days after manufacturing is completed
  • Every shipment is fully insured for the full purchase value from dispatch to delivery
  • Signature is required upon delivery for security
  • Customers are responsible for any local duties or taxes charged by their government
  • We do not ship to P.O. boxes
  • Emerald Fine Jewelry is not responsible for delays caused by severe weather, customs inspections, or unforeseen courier issues

Your jewelry is carefully packed, insured, and shipped with the utmost priority to ensure a smooth and secure delivery.

Order Tracking:

You can track your order at any time:

  • Log in to your customer account on our website to view real-time updates, or
  • Contact our customer service team at support@emeraldfinejewelry.com for assistance

We’re always here to help you stay updated on your order status.